Managed IT and custom software for Sydney businesses

Audits & investigations

When something looks wrong, find out exactly what happened.

A suspicious sign-in, a changed bank detail, emails you didn't send. We lock things down first, then work through the logs to find out what happened, and give you a clear report you can share with your bank, insurer or lawyer.

Protect

What we do

Lock it down

Passwords reset, sessions signed out, forwarding and suspicious inbox rules removed.

Log review

Sign-ins, mailbox activity and admin changes reviewed in the Microsoft 365 audit logs.

Timeline report

What happened and when, in plain English, ready for your bank, insurer or lawyer.

Security audit

A full check of your Microsoft 365 settings against good practice.

Fix the gaps

A prioritised list, and we can do the work so it doesn't happen again.

Urgent help

Something broken right now?

Buy prepaid time and we'll call you back as soon as we can. No account and no contract needed.

Email down, can't log in, virus warning, internet out

We connect remotely and start straight away

Already on a managed plan? Urgent tickets are part of it. Log in

Buy urgent help

$160.00 per hour + GST
How much time do you need?

Not sure? Start with 1 hour.

1 hour × $160.00$160.00
GST$16.00
Total$176.00

We call you first, then send an invoice for the time. Your ticket number arrives by email.

Switching to us

From first call to looked after.

1

Free health check

We look at your IT, or the process you want software for.

2

A clear plan and price

What's at risk, what to fix first and what it costs, agreed before we start.

3

We take over or build

We collect passwords, licences and renewals from your old provider, or build your software.

4

We look after it

Every ticket, renewal and hour in your client area.

Questions

Common questions

How fast can you start?

Call (02) 8279 2714. If an account is being misused right now, we start by locking it down remotely.

Can you tell what was accessed?

Often, yes. How far back we can see depends on your Microsoft 365 licences and logging, so the sooner we look the better.

Do we need to report it?

If personal information was involved you may need to notify under the Notifiable Data Breaches scheme. We gather the facts for that decision; get legal advice on the obligation itself.

Get a quote or a free health check

We will call you back to find a time that suits.

What can we help with?
How many people use computers?

Already a client? Log in to raise a ticket

See your monthly price now

Tell us about your team, pick your extras and agreement length, then sign online.

Often paired with Audits & investigations