Managed IT and custom software for Sydney businesses
Call us(02) 8279 2714 Urgent help Get a quote

Urgent help

Something broken right now? We'll call you back.

Buy prepaid time online, tell us what's happening, and the next available person calls you as soon as we can. No account and no contract needed.

Urgent help

Email down, can't log in, virus warning, internet out

We connect remotely and start straight away

Already on a managed plan? Urgent tickets are part of it. Log in

Buy urgent help

$160.00 per hour + GST
How much time do you need?

Not sure? Start with 1 hour.

1 hour × $160.00$160.00
GST$16.00
Total$176.00

We call you first, then send an invoice for the time. Your ticket number arrives by email.

Questions

About urgent help

What happens after I pay?

We get your ticket straight away and call you back as soon as we can. Most problems are fixed remotely while we are on the phone.

What if it takes less time?

Prepaid time that is not used on this problem can be used for your next one.

What if it takes longer?

We tell you before we go over, and you decide whether to carry on.

We have been hacked. Is this the right place?

Yes, but call (02) 8279 2714 first so we can lock things down straight away. Then report it to ReportCyber at cyber.gov.au.

Is it cheaper on a managed plan?

If you need help most months, usually yes. Price your plan to compare.