Managed IT services
Your IT, looked after before it breaks.
We monitor every computer, keep it patched and protected, run your Microsoft 365 and back it all up. When something does go wrong, you raise a ticket and the person who knows your setup picks it up.
Run
Eight things we take off your plate
Monitoring
Every computer reports in. Full disks, failing drives and missed updates show up before you notice them.
Patching
Windows, Mac and app updates applied on a schedule, outside work hours.
Endpoint security
Antivirus and endpoint detection on every device, plus multi-factor sign-in on every account.
Microsoft 365 admin
New starters, leavers, licences, shared mailboxes, Teams and SharePoint permissions.
Backup
Email, OneDrive, SharePoint and key computers backed up, with test restores.
Helpdesk
Raise tickets from your client area, by phone or by email. Remote fixes, and on-site when it needs hands.
Renewals tracked
Licences, domains and subscriptions listed in your client area with their next renewal date.
Monthly report
Tickets closed, hours used, devices patched and anything we recommend fixing next.
Switching to us
From first call to looked after.
Free health check
We look at your IT, or the process you want software for.
A clear plan and price
What's at risk, what to fix first and what it costs, agreed before we start.
We take over or build
We collect passwords, licences and renewals from your old provider, or build your software.
We look after it
Every ticket, renewal and hour in your client area.
Questions
Common questions
Is managed IT a contract?
Yes. You choose month to month, 12 months or 24 months, see your price and sign online. For a one-off problem, buy urgent help instead.
What isn't included?
Projects such as office moves, new servers, migrations and website work are quoted separately, before we start.
Do you support Macs?
Yes. Windows and Mac, plus the phones and tablets your team uses for work.
How long does it take to switch to you?
It depends on the size of your business; we give you a timeline after the health check. We start with a free health check, collect the passwords and licences from your current provider, then set up monitoring on each device.
See your monthly price now
Tell us about your team, pick your extras and agreement length, then sign online.